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Privacy Policy

Effective Date: January 1, 2026

At Uptown Travels, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or book travel packages through our services.

1. Information We Collect

We may collect the following information:

• Full Name
• Email Address
• Phone Number
• Residential Address
• Travel Preferences
• Booking Details
• Payment Information (processed securely through payment providers)
• Passport or Identification details (only when required for travel bookings)
• Website usage information through cookies and analytics

2. How We Use Your Information

Your information may be used to:

• Process travel bookings and reservations.
• Confirm and manage your travel packages.
• Provide customer support.
• Respond to inquiries and requests.
• Send booking confirmations and travel updates.
• Improve our website and services.
• Comply with applicable legal obligations.

3. Payment Information

We do not store your complete payment card information on our servers. Payments are processed securely through trusted third-party payment gateways using industry-standard security measures.

4. Cookies

Our website uses cookies to improve your browsing experience, analyze website traffic, remember user preferences, and enhance website functionality. You may disable cookies through your browser settings if you prefer.

5. Sharing Your Information

We may share your information only when necessary with:

• Hotels and accommodation providers
• Airlines and transportation providers
• Tour operators and local travel partners
• Payment processing companies
• Government authorities when legally required

We never sell or rent your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

7. Data Retention

We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

You may have the right to:

• Request access to your personal information.
• Correct inaccurate information.
• Request deletion of your personal data where applicable.
• Withdraw consent for marketing communications.
• Request information about how your data is used.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

10. Children's Privacy

Our services are not intended for children under the age of 18 without the consent of a parent or legal guardian. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

Uptown Travels may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date.